Using the Smarty PANCE My Account Dashboard

My Account is the secure home for your Smarty PANCE membership, profile, billing, receipts, extensions, and add-ons.

Open My Account

Go to smartypance.com/my-account/. If you are signed out, log in with your main Smarty PANCE website credentials. The QBank and community may use separate credentials.

What you can manage

• See whether your membership is active and view the expiration or renewal date available for your account
• Purchase discounted two-week, three-month, one-year, or one-year + ReelDx extensions
• Update your display name and change your main-site password
• Check whether Picmonic or ReelDx access is included with your account
• Open the QBank, interactive blueprints, member community, and FAQs
• Open secure Stripe billing and available purchase receipts when your membership has a linked Stripe customer record

If a receipt does not appear

Older, gifted, complimentary, and institutional memberships may not have a linked Stripe customer record, so their purchases may not appear in My Account. Search the checkout email address for the original Stripe receipt or contact support with the member name, purchase email, and approximate purchase date. Never send a password or full card number.

If your membership information looks wrong

Do not purchase a second membership or create another account. Contact support with the email address on the account, the purchase email if different, and a screenshot of the membership summary.

Last reviewed: August 2026